Privacy Policy

Data Controller

The Company that controls the collection, holding, processing or use of personal information is:

WORLD TRADE CENTER YEREVAN CJSC (the Company, “we”, “our”, “us”)

Registered address: 8 Marshal Baghramyan Avenue, 2nd lane, Yerevan, Republic of Armenia

Email: [email protected]

Phone: +374 60 505 956

Website: https://wtcyerevan.am

At the Company, we respect your privacy, and we are committed to preserve your rights to lawful processing and protection of personal data in accordance with applicable data protection laws, including Personal Data Protection Law of the Republic of Armenia, relevant regulations of the Republic of Armenia, and the EU General Data Protection Regulation (GDPR) requirements.

Personal Data We Collect

We only collect the data you voluntarily provide to the Company via contact forms, email, or other communication channels.

This may include:

• Full name
• Email address
• Phone number (optional)
• Any additional information you choose to include in your message

However, in some circumstances the Company may ask for additional data or documents to support your membership application. We do not collect sensitive personal data or use cookies for personalized tracking. As for the Cookies see Section on “Cookie Usage”.

Purpose of Data Processing

We process your personal data in accordance with provisions of the Personal Data Protection Law of the Republic of Armenia. Data processing is necessary for the purposes of our legitimate interests while respecting your fundamental rights and freedoms.

Personal data collected will be recorded and kept electronically and/or in hard copy and can be used for the following purposes:

• to respond to your inquiries or requests made through our contact form, email, or other communication channels.
• to improve our services based on user feedback, while fully respecting your privacy.
• to send informational or promotional communications, only if you have given prior consent.
• for statistical and market research purposes.
• to fulfill our obligations to you.
• any other lawful use that is relevant to our relationship with members.

Legal Basis for Processing

When you submit an inquiry or request through our contact channels, you accept the terms and conditions set forth in this Privacy Policy and give consent for collecting and using the data and information for the purposes detailed in this Privacy Policy.

You may withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

Data Retention Period

As far as possible, upon your written request, where your personal data processing is no longer necessary for purposes they were collected for, including our contractual and legal rights enforcement and requirements under applicable laws, we will delete your personal data from our databases. We will retain your data for as long as necessary to fulfill the purpose for which it was collected but not for more than 5 (five) years or until you request in writing its deletion.

Your Rights

As the data subject, you have the right to:

• Access your personal data
• Request rectification of inaccurate data
• Request deletion of data when it is no longer necessary
• Object to the processing of your data
• Request restriction of processing
• Request data portability, where technically feasible

You can exercise these rights by sending a request to our contact email address. Where there are legal grounds prescribed by the legislation of the Republic of Armenia, we will review and process your written application to terminate updating, deletion and/or processing of the personal data provided to the Company, in the manner and within the time frames provided for by the laws and regulations of the Republic of Armenia and/or internal regulations of the Company.

At the same time, you shall inform the Company in the event there are changes in information you have provided us in process of entering into the contract(s) or our future cooperation, as well as if you are determined that your personal data we process is inaccurate.

Data Recipients

We will preserve your personal data made known to us through the website, not share such data with third parties and/or otherwise enable them to get access to your personal data, whether directly or not, except for the cases provided for by this Privacy Policy and the legislation of the Republic of Armenia.

We may disclose your personal data to our group companies that help us provide services and develop new ones, provide analytics on use of our services, and assist in marketing activities. We may share your information with third parties who provide services on our behalf to help with our business activities such as website hosting and development, risk assessments and fraud detection, debt collection and customer service.

Data Security

Personal data provided to us will be stored on secure servers. The Company will take all reasonable action to apply appropriate technical and organizational measures to ensure the security of your personal data, to prevent unauthorized access, alteration, loss, or misuse, and to ensure the safety of your personal data in accordance with this Privacy Policy and applicable legislation.

Third Party Links

Third party links may be discovered on our website. These third-party links have their own privacy policy, which you agree to when you click on the link. We are not responsible, nor do we accept responsibility for third party links. Our liability covers us only on our site, and thus we do not accept liability for third party links as we have no control over them.

Amendments to Privacy Policy

We reserve the right from time to time to update this Privacy Policy to reflect legal or regulatory changes. Any changes will be announced on this page with reasonable advance notice.

Contact

Please feel free to contact us with queries, requests, or comments you may have about our Privacy Policy. We welcome any communication via the email address at: [email protected]